Outlook is the most popular email program on the Windows platform, and it's on nearly every office computer that's built. Emails are all saved in a PST file, which can grow extremely large as the computer is consistently used (since each new email is added to that file).
Since many office computer users rarely delete emails, preferring instead to keep a growing catalog of their past interactions, it's not uncommon for Outlook PST files to exceed 2 gigabytes. Unfortunately, this large size leaves the files a bit prone to corruption, either through errors in the Outlook program, the Windows operating system, or the user's actions and hardware. Whatever the case, a corrupted PST file isn't very useful, and office workers especially may feel completely helpless when their Outlook gives them a dreaded "corrupt PST" error.
Fortunately, it's usually not a very difficult fix, and you have all the tools you need on your Windows based computer.
First, you'll need to locate your PST file. There are two ways to do this; you can hit Start, then Search, and search for *.PST (the * tells the computer to pull up any files with PST as the file type), or you can go to the default location which is C:Documents and Settingsuser_idLocal SettingsApplication DataMicrosoftOutlook (user ID will be replaced by your user ID, of course).
Next, you'll need to open a program called ScanPST, which is usually under Start, Programs, Accessories, System Tools. If you can't find it there, you can do another search for ScanPST and it should come up.
Run ScanPST on your PST file. If it finds errors, it will ask you whether you'd like to back up your PST file. Say yes--you'll want to be careful not to do anything that makes the situation worse, so a back up is definitely a good idea. If you have an external hard drive, it's a good idea to back it up onto that in case you're having any hard drive problems you're not aware of, that way your PST file is still safe.
Let ScanPST fix the corruption and try the file. If Outlook still says that the PST is corrupt, try running Scandisk (also under system tools), then ScanPST, and repeat three or four times. Most of the time, this will fix the PST corruption--if not, you may have to try a data recovery utility such as Ontrack's Easy Recovery or contact a data recovery company such as ESS Data Recovery.
Have you had success fixing a corrupt PST file? Post your thoughts in the comments.
Sunday, January 24, 2010
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